I'm concerned that others are getting text updates and just wondering if it is normal for them not to text you....its my first time claiming benefits so I'm unsure what to do thankyou
Hi Deborah, if it's any consolation, I didn't get any text updates either.
We didnt get a text i phoned them up after 3 weeks .then got a call back saying about the decision .
Hello
I opted to be inforned by mail , as text is not practical for me (cant see it) and saves asking to get the text read by someone
A soecific letter is less intrucive
But actuall updates no
In all and every claim that I have made including the recent Attendance Allowance one, I refuse to disclose either my mobile or landline numbers. I much prefer to have everything in writing.
​So there was no text or phone call just a formal letter telling me that I don't have any care needs.
Ive just called and its with the decision manager.....they said I should have a decision in two weeks or less...fingers crossed 😌
Ive rang and they say I should have a decision in two weeks....fingers crossed 😌