PIP Mandatory award full notice

Hi, Could anyone please inform me what is right? I have received award letter for Mandatory reconsideration Notice for my PIP MR and award is given for an ongoing period with no end date from 4 January 2017 and also informed verbally by DWP over phone. The letter is from the case Manager.

But I requested for statement of entitlement also before that and was send by the offce manager and award has got date for December 2019. I am confused which is right and which is wrong or its misleading me.

Any advices really appreciated as it is very confusing me now. 

Thanks

Mr I Singh

It might be wise to phone them up to get a clear picture of where you stand.

Yes, i'd ring them and ask them.

Thanks Denise, Yes I did phone DWP PIP on 03458503322 and the advisor informd the award letter is telling ongoing award with no end date. I didn't tell her about another letter statement of earnings as I don't want to get my PIP jeopardise. The casemanager has not put any date on my original award letter. Any advice really appreciated with thanks.

Mr I Singh

Thanks Belgravia.

Mr I singh

On going means 10 years which is the max anyone can be awarded before a review is needed. What do you mean statement of earnings? Do you mean to say that PIP don't know you work? or have i got that wrong?