Text saying DWP will call me...help

Had face to face assessment about four weeks ago, just received text saying they will call me to let me know outcome within three hours. Never had this before....am now in absolute panic. Does this mean I haven't got it? Has this happened to anyone before. Just burst into tears when I got it..am I over reading it.

Hi,

I've never ever known the Decision Maker to call anyone and tell the decision before, but i could be wrong. They've been known to call people asking questions before they make a decision. Are you sure the text says to tell you what the outcome is? My guess is it's to ask some questions or a question before making the decision. I had a call totally random without the text warning last year for my review. I was asked just 1 question which i answered, he then said thank you very much you'll recieve a decision in about 7 days. The following day i rang and a decision had been made.

Whatever question/s you're asked today when your called just answer truthfully. Good luck and please do come back and tell what happened. I'm curious because i've not heard of this before.

Oh bless you Debbie,  I can understand this has thrown you into a panic, I would be the same.  Big hug for you x

Yes says will call 'to discuss outcome' have actually gone into meltdown now, so stressful from start to finish. Had my f2f about 4 weeks ago, the interviewer was very nice and very sympathetic...got myself into a right state and my carer had to help me with alot of answers...answered a few questions and he checked my huge carrier bag of medication and that was pretty much it, only lasted about 20 mins, which was a surprise as my PIP lasted an hour. Just panicking I guess, was a renewal of my esa and I never had text before. Thank you for reply. I will update when I know outcome. Thanks again

Thank you, just so stressful...i cried the entire week up to my f2f.....and now in sheer panic after text. Really don't think the appreciate how horrendous this can be for claimants. Trying to settle but working myself up keep reading text over and over 😩😓

I had a call from esa, I'm afraid it was to say I scored zero points and they asked if I wanted to claim jobseekers, I do hope you get better news than I did, but thought I'd let you know as it's terrible not knowing, good luck x

Ah yes i've done some research into this and with ESA especially they can indeed call to chack on a few things right before they decide what their decision is going to be. If the decision doesn't go in your favour and i'm not saying it won't but with this call there's a chance it might. Please do come back and i'll advice you on what you do next. Good luck!

Thank you, still no call. Text said they would call within three hours....at 9am. Just sat starring at phone 😔😔

Oh Debbie,  that is so unfair.  

 

Oh that's very stressful indeed. Hopefully by now you've had that call.

Nope still no call....longest three hours I have ever known

That is not on at all, your stress levels must be through the roof. 

Maybe a quick call to ESA and ask if a decision's been made?

Yeah have got that stressed worrying has actually made me be sick...doubt they are going to ring now...so looks like sleepless night for me x

I expect they have finished for the day now Debbie, but if it was me, I would ring them first thing tomorrow.

 

Lines are open Mon- fri from 8am to 6pm

So still time to ring tonight then. 

I'm sorry to hear about your ESA, may I ask what group of ESA you was in? I would say to asks for a Mandatory Reconsideration and appeal. Do not claim jobseekers without fighting for your ESA. If you claim jobseekers the benefit office will say you weren't I'll in the first place. 

Hope this helps.

As the DWP haven't ring you when they say they would I'd say it is in your favour. If it was me I would not answer their call they will then send you a decision by letter.

ive dealt with the DWP many times helping others getting their benefits they're entitled to and knows all their tricks in their books. 

Please se stop worrying yourself it gives the DWP the upper hands of messing you up. We're here to help.

You say you help others get their benefits yet yo9u've given the wrong advice twice on 2 different posts. I wouldn't want you helping me, sorry no offense but i'd want the right advice if i was asking for advice. Not that i would ask for much advice, since i know the benefit system quite well myself. Have a good day.