I am in Australia, and as I understand it the Dr has to give you the results himself, for legal reasons, if a staff members was to give you the results and mis-report them, disaster, and expensive for Dr.
Secondly, you are entitled to all your reports including copies of specailsits letters to your GP.
I have copies of all of my husbands with his heart failure, has saved us alot of problems when he has presented at hospital in trouble, staff saying we will have to wait for his file, NO YOU WON'T, I have a copy of it here, and pull out my old laptop bag that is all letters, Echo reports, MRI reports, pacemker instruction booklet, GP's letters all in date order, that floors them when I ask which letter would they like, and allow them to copy them.
Last time we reported at his outpatient appointment, the junior Dr when we arrived in his rooms, said Oh, I only have an old file here, they have brought up the wrong file from storage, You can guess what I did, pulled out my case, and zipped it open, and said, don;t worry about your files, I have copies of everything here. Took him back a pace or too, I got the distinct feeling he really did not want to deal with us.
He then never wrote a report on the preceding echo that day, and also no report from him personally on how he felt husband was doing, and the fact we had reported pain in husbands left arm.
Don't think he any longer has a job in the heart hospital, when senior specialist found out, I TOLD HIM, in no uncertain terms I was not happy with previous appt, and in my opinion the beginning of Jan 2016 appt and echo should have rung alarm bells, and why was their no report on the echo that was done the same day, not left until he collapsed 10 weeks later.
I do know that there was a meeting the senior specialist office the following day, helps to have friendly nurses, and husbands file was demanded to be seen, I also heard the senior specialist roaring at his junior staff further down the corridor immediatley he had left my husband.